Every Missed Call,
Every "Let Me Think About It,"
Every Unmentioned Service… Costs You Money
You’re already spending money to get leads.
But if your staff can’t convert them, your schedule
stays empty, and your revenue stalls.
You trained for decades to become an expert.
Your staff can be trained in a day to protect your reputation, your revenue, and your results.
Top surgeons don’t leave conversions to chance.
You Don’t Need a Retreat or a 5-Year Training Program.
You Need 3 Quick Wins to Stay Busy This Summer.
This staff toolkit is packed with real talk, real scripts, and real strategies your team can use the same day.
You've probably heard your staff say:
“We’re doing fine,”
“Patients are booking,”
“We’re already trained.”
But fine isn’t profitable.
And booking isn’t booked solid.
This training exposes the blind spots that are costing you hundreds of thousands per year.
✅ Watch on-demand — no scheduling required
✅ Built from real-world success with top plastic surgery teams
✅ Results within a week of implementation
Still Not Sure?
That’s Exactly Why You Need This.
>>If you’ve been meaning to train your
team but haven’t…
>> If your team is great with patients but
not great with closing…
>> If your patients are one-and-done and
not using ALL of your services....
This is the shortcut you’ve been waiting for.
Increased Conversions......
Video #1: Convert More Callers into Booked Appointments
Bonus Materials Include:
▪️Call scripts
▪️Proven steps to get to a YES
▪️Cross-promotion strategies that don’t feel awkward
With more than two decades of experience,Catherine Maley, MBA is a trusted name in cosmetic practice growth.
As a consultant, speaker, author, and trainer, Catherine has been helping plastic surgeons and their teams scale revenue through smarter marketing, conversion strategies, and staff training since 2000.
Catherine is host of the top-ranked podcast Beauty and the Biz and author of the industry-leading book, “Your Aesthetic Practice / What Your Patients Are Saying, which is studied worldwide by surgeons and their staff.
An international speaker featured in
The New York Times, ABC News, Newsweek, and major aesthetic journals, Catherine is known for delivering real-world strategies that drive results.
This Summer...for Less!
These trainings are designed for your entire front-of-house team—including receptionists, patient care coordinators, nurses, and providers who speak with patients. Anyone who answers phones, conducts consultations, or interacts with patients should be trained to confidently convert and cross-promote.
Absolutely. Just one new patient booking covers the cost of this entire training—and then some. Practices who implement these strategies see major improvements in scheduling, conversion rates, and overall patient flow within weeks.
You’ll get instant access to 3 high-impact videos:
1. Convert More Calls into Consultations
2. Convert More Consultations into Paid Procedures
3. Cross-Promote All of Your Services with Confidence
Plus, you’ll receive call scripts, objection-handling cheat sheets, and cross-promotion
prompts to reinforce what your staff learns.When you act now, you also get an Extra
Bonus Strategy Call with Catherine to answer questions that come up.
Each video is less then 45 minutes and designed to be watched on-demand. Your staff can
easily watch them at team meetings or during lunch - whatever fits your workflow.
It’s a one-time purchase. You pay just $997 (normally $5,000) and get lifetime access to the
materials. Watch as many times as needed and train new hires, too.
Catherine Maley, MBA, has helped thousands of plastic surgeons grow their revenues since
2000. She’s an industry leader, speaker, author, and host of the podcast Beauty and the Biz. Her
focus is on helping teams convert more leads and deliver a world-class patient
experience—without pressuring or discounting. Catherine has been in sales and marketing her
entire career.